BB Merchant Services UK & Ireland supports the UK hospitality industry

Robert Richardson FIH MI, CEO Institute of Hospitality (IOH), shares how BB Merchant Services UK & Ireland helped to reduce merchant services costs for the Institute of Hospitality by 50%.

“BB Merchant Services was recommended to me by the Editor of Hospitality and Catering News, Denis Sheehan, as being a trusted advisor to the industry. As the General Manager of a large hotel in Kent, I gave BB Merchant Services a mandate to benchmark and renegotiate our merchant services arrangements. They did a fantastic job and reduced our annual costs of taking client payments by almost 30%. 

When I became CEO of the Institute of Hospitality, I gave them the same brief: save the organisation money without the overhead of changing providers. So I was absolutely delighted to see them deliver the same result again – this time reducing the Institute’s costs by a whopping 50%.  

BB Merchant Services UK & Ireland did all the work. They kept my Finance team and me fully informed. But I didn’t have to do anything apart from give them the brief and the authority to benchmark and renegotiate on our behalf.”

This is achieved through in-depth knowledge of the markets. Also, global benchmarking capability and an extensive international network.

You can click below to read the full story and how the Institute of Hospitality has benefited from working with BB Merchant Services UK & Ireland.

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Neil Fillbrook
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